Standard payment terms are “Payment In Advance”, unless agreed otherwise. We accept payments via Credit Card and PayPal.
We offer Pre-ordering on all new titles. They are marked as such once they appear on our shop. Please note: pre-orders involve waiting, those who prefer not to wait are advised to place their order when the book is released. To be informed of the latest releases, please subscribe to our mailing list.
ORDERING & PACKAGING
Received orders are usually prepared and shipped by us within 1 - 2 Working days (Monday – Friday). Our Books are wrapped in high-quality, environmentally friendly book wrap mailers of 2mm thickness.
Shipping costs depend on the number and weight of the books and the country of the shipping address. If you add items to your shopping cart and enter your address, you will be shown the exact shipping costs before you conclude your order.
We offer two shipping methods. First: Untraceable via DHL. Shipping periods in germany are 2-4 Working Days, Europe 5-10 Working Days, Rest of the World 3-5 Weeks.
Second: DHL Traceable (Highly Recommended). Parcels arrive overseas usually 5-10 working days ays after your order was dispatched. The shipping costs are higher.
In the very unlikely event that your item is lost we will issue either a full refund or replacement. This goes for traceable parcels only.
If the package is damaged during post, then we are responsible and will issue either a full refund or replacement. We accept returns within 7 days of receipt. Please contact us before returning anything.
Discount codes may from time to time be offered to account holders. Such codes are valid for a single use and may only be applied to purchases made through the account in respect of which the discount code was offered and registered.